7 great examples of how Emotional Intelligence might be impacting your performance & effectiveness
I have been talking about how our emotions played a significant role, and research demonstrates the influences that it has in the workplace to increase performance, collaboration, productivity and profitability.
Here some great examples of situations at work so that you can identify when the Emotional Intelligence (EQ) shows in the workplace so that you can recognize them and respond appropriately to enjoy successful outcomes.
1- Mark getting frustrated because the outcome of the meeting is not going as he expected, he is getting defensive. His high EQ will help him to stay centered and open to listening to his team mate’s concerns and ideas; he learns about points that he didn’t think before that benefits his approach to achieve a successful outcome.
2- Andrea is leading a meeting, and some people are totally distracted checking their phones that is making her feel Anxious and worried that she might be doing a bad presentation. Her high EQ will help her to keep focus, centered and engaged in her presentation.
3- A project manager is in a meeting with a very upset client because the project is getting a delay, the client is screaming at her of all the problems that they are having, making her defensive and blaming everyone. A client with a higher EQ calmly will explain the situation, not letting the emotions of frustration and angry dictate his behaviour and work with the supplier to find a solution. The Project manager with higher EQ will sense and understand the emotions of the client, and calmly listen to him and find the best approach to engage the client to find a solution.
4- A manager of a team having a conversation with Dan that is telling him that he has a personal issue that is very stressful and that is preventing him from being at his best in the project. The leader with high EQ will empathize with him and ask how he can support?. A leader with Low EQ will not care and reiterate that they have deadlines to make, and the project is essential to keep the important client happy.
5- Sandra is about to start an important meeting and realized that her colleague didn’t bring the information that will support a successful outcome, she feels irritated and very upset. With a high EQ, Sandra will recognize her emotions quickly, stay calm and continue with the meeting with the information that they have available, not letting her emotions get on the way to have a clear mind.
6- A meeting where the team lead is very negative and angry will quickly spread the mood among the team members affecting their motivation and engagement to achieve the desired outcome. With a high EQ, the team lead is conscious that emotions spread very quickly, with awareness she uses her emotions to influence herself first to have a balanced mind, an opportunistic and positive mindset to influences her team to achieve an effective result.
7- The company is going through a restructuring that is making the employees very nervous and anxious if they will be let go. The employees with High EQ are conscious of their emotions, not enabling them to affect the performance at work and wellbeing. The Leader with high EQ will notice the mood; he will openly and transparently bring it up and address the situation that leads to more trust from his employees.
Being aware of your emotions and having the ability to respond to a situation consciously will enhance your performance, productivity and engagement.
If one of the above scenarios sound familiar to you and you are ready to increase your performance while having a centered and clear mind in any situation and achieve success, then I would like to invite you to contact Quantum-Thinking to explore ways that will work best for you to start moving forward.